Tower Bridge Guoman Hotel, Tower Bridge Rd, St Katharine's & Wapping, London E1W 1LD, UK – 0844 544 2848
Not sure if management or personnel had changed since the last review but I had excellent attentive service. Came early Saturday morning to pick up the car. Very helpful information and good on driving in the city possible charges and fines. Prices are competitive as well.
Elizabeth House, 33-35 York Rd, Waterloo, London SE1 7NJ, UK – 0344 544 6652
Excellent service, everything was very professional and timely. We even got an unexpected upgrade to premium. Becki especially provided excellent service.
Great service, good cars and reasonably priced upgrade to a fabulous Mercedes. Plus, the employee that served us, William was really friendly, helpful and funny - an asset to the company.
Arch 59, Royal Mint St, Whitechapel, London E1 8LG, UK – 020 7680 9944
Visited multiple times on 3 different days with different staff present each day. I was delightfully surprised and impressed at how fantastic the service was from all staff. Such polite, kind and friendly professionals, what set them apart from the other branch I visited this week was their sincerity. It's rare to find people who are genuinely good/nice but when you do, it really makes your day. Thank you for your wonderful service! Highly recommended!!
Great-helpful-lovely staff cars are always spot on service amazing.
178A Tower Bridge Rd, London SE1 3LS, UK – 0333 332 1222
Excellent service, great courteous people working here and the vehicles are of high standards, clean and good value for money too. Highly recommended.
Once again a Five Star Service! I always Rent SUV 4X4 Size vehicles and as per usual I received superb service. Matt the excellent Manager of the Tower Bridge Branch gave me a lovely vehicle which I was very happy with. The Customer service agent called Juned who dealt with my booking upon arrival was great, he dealt with me very quickly completing all the paperwork-he then gave me a detailed tutorial on how to operate the vehicle and made sure that I was completely happy. Juned is an excellent asset to Thrifty at Tower Bridge and I cannot wait to rent from them again soon.
93-95 Mile End Road, Rear of Genesis Cinema, London E1 4UJ, UK – 020 7791 1477
Best rental company in town. Best selection of vans and cars. Would recommend them any time.
Found the whole booking experience with Practical car & van rental Mile end very straight forward and easy.The website is very simple to use and having the ability to go back is very useful in order to change your search requirements etc. the entire process of booking was very simple and everything was laid out well in order that you could read all the details.The cost of our car hire was also very reasonable, which was a surprise as I anticipated that it would cost more to go direct with a car rental company. Would definitely book with Practical car & van rental Mile end again - direct. 👍
Upper Marsh, Lambeth, London SE1 7EQ, UK – 020 7593 1170
A great experience all round. Customer service is excellent at all Enterprise branches I have been to, and this one is no exception. Cars are always in fantastic condition and extremely clean. My only snag the first time I was returning a car here was actually finding the place as I think the road layouts have changed since either of my satnav's were last updated, but got there in the end and this certainly doesn't take anything away from the excellent overall experience.
We were lost finding the place and called them to pick us up. Manager kindly offered an upgrade of a Hyundai hybrid which was near new with 500 miles. Was not happy about the congestion charge the London government imposed but it was not the car rental company's fault. It would be good to tell the customers when booking online from this location about such extra charge before hand. Manager and sales were helpful in deducting one way of the charge. All in all smooth and relax rental experience. Even offered a lift ride back to our airbnb accommodation.