97 Tower Bridge Rd, London SE1 4TW, UK – 020 7407 4287
I chose this shop due to their top rankings and I must say I was very surprised about the friendly/component staff - in the cafe and workshop area. Yummy home-made ginger tea, nice atmosphere, brilliant service, very good price value!
Workshop always super accommodating offering a warm welcome; something that is unfortunately rare in many bike shops.
The Cavern, 1 Market St, London E1 6AA, UK – 020 7426 0391
Being a regular bike commuter, I go to Evans Spitalfield quite often, because I am working nearby. I like the store, because its staff is friendly and try to be helpful, even during rush hours. Although I agree with other reviewers that it seems like the store is understaffed. Among the staff, Patricio was especially helpful in advising on a bike purchase: he knows well the range of bikes, asked me about my preferences and budget, and advised a bike that meets my needs. I have been using my new bike for 2 month already and I totally adore it. Thanks, Patricio, and everyone and please keep all customers happy!
I have ups and downs with Evans.... sometimes they're reasonable, other times they suck big time and I swear to myself I'll never go in there again
338 Kennington Rd, London SE11 4LD, UK – 020 7820 0028
Balfe's isn't just the best bike shop I've ever been to, it's pretty much the best service I've had in any shop. They are so knowledgeable, really generous with their time, and so keen to help wherever they can. Some things they do while you wait, and everything is done to a really high standard. And on top of that - fantastic value. I'm not normally one to review places but Balfe's is so great it got me reviewing!
These guys are the best, why anyone would ever go to Evans or any of the other big 'bicycle walmarts' to have their bike serviced it beyond me. You get so much more for your money supporting a small independent bike shop like this full of people who actually care about you and your bike. This bike shop is the silver lining to any of my bike troubles - so glad I found a reliable place to turn to where me and my ride get treated with respect every time!
1, Gabriels Wharf, 56 Upper Ground, Lambeth, London SE1 9PP, UK – 020 7928 6838
Excellent experience. - Great bike tours and lovely staff! I will come back for sure!
Nice way to meet London and some of its interesting facts. Our guide was Charlenne, she was really nice, warm, and funny
The Vaults, Montague Cl, London SE1 9DA, UK – 020 7378 6669
By far the most helpful workshop staff in any London bike shop I have come across over the past 5 years. It's now the only workshop I go to. I have stopped in a number of times looking for parts, or for maintenance only for a mechanic to either remedy an issue there and then for free, or take time to show me how to fix the issue myself. When the work required is more involved I have always received speedy service, and very fair pricing. The workshop have even ordered parts in for me at cost. You couldn't ask for better. #1 LBS in London.
Excellent service from friendly and knowledgeable people. They stock a wide range of products and give good advice, they've even helped me out a couple times when bits have fallen off my bike, free of charge. Thanks!
4, 100 The Highway, St Katharine's & Wapping, London E1W 2BX, UK – 020 7702 9999
Called yesterday afternoon. They asked me to bring in this morning. Was up on the ramp for a service within 10 mins of arrival and Service was finished within an hour. I have a Chinese Scooter, with most of the major Service Centers around London refusing to look at it, but these wonderful people dealt with it like Pros, and had me riding away with a smile on my face and a scooter that felt so much better in the road. I recommend Highly to anyone on 2 wheels. Will be bringing all my bikes to these guys in the future. Friendly, courteous and really great value for money!
After a morning phone call, they managed to fit me in for a service the very next day, and look at my rear brake as well. Everyone there was extremely friendly, efficient and it was reasonably priced. They sorted my bike out and had it back to me the same day; I could want better. Highly recommended.