97 Tower Bridge Rd, London SE1 4TW, UK – 020 7407 4287
I chose this shop due to their top rankings and I must say I was very surprised about the friendly/component staff - in the cafe and workshop area. Yummy home-made ginger tea, nice atmosphere, brilliant service, very good price value!
Workshop always super accommodating offering a warm welcome; something that is unfortunately rare in many bike shops.
Benson House, 2-3 Hatfields, Lambeth, London SE1 8DQ, UK – 020 7928 6898
I took my seriously neglected bike to the guys at The LBRS, they were extremely friendly and informative when explaining what the multiple problems were. Then providing solutions to the given issues. After leaving my bike with them they quickly got back to me with a detailed estimate of the cost of all the repairs, giving me options for cheaper items if I needed to keep the costs down. They carried out all the necessary repairs speedily and got back to me when the bike was ready for collection. The bike looks great now, they did a very thorough job of cleaning and fixing all the complications. I would definitely recommend this shop to anyone who needs any work doing on their bike or just for a service. Excellent customer&bike service.
Good service, quick. Price was reasonable, but i felt overall quality of service was not top notch. I had to do re-work a few times to tighten up things on my bike and do readjustment even after the full (gold) check up. They also left out a few accessories on my bike which i had to chase to get it back. Overall it was okay but not sure whether i woild come back for any critical issues.
97-99 Clerkenwell Rd, London EC1R 5BX, UK – 020 7998 8738
By far the best service I have ever received in any of the London bike shops. The guys working here are knowledgeable and very passionate about their job. The quality of the customer care is top notch and the quality and speed of the service is impeccable. My bike was diagnosed, parts were chosen and the replacement and servicing was all done to the highest standards and speed. The staff was always very helpful and polite. Even when it came to simple questions about gear, or general biking, the responses given were very eloquent and professional. A bike shop how a 21st century bike shop should be. Would recommend 10+ out of 10.
Fantastic. I've taken my bike twice three time to Evans who left me with squeaky breaks and gears that jump. The LBW were able to see me the next day, their charge was very reasonable and personal to the work I needed done, they fitted new breaks, cleaned down the chain, and corrected the gears. My bike has never run so smoothly. And they offered a free tightening of my breaks in a couple of weeks once they've worn in. I would definitely recommend them.