72 Chiswell St, London EC1Y 4AB, UK – 020 7562 8500
i found the staff very helpful and knowledgeable. the store has a good range of products from bikes to accessories and i was able to find what i wanted quickly and easily. it can get quite busy over lunch time so i try to go outside of these times if i need any actual help or advice.
Turned up on Sunday morning 5 June, after a phone call about a Trek Bike they had on offer on their website. So sorry I can't remember the name of the guy who was there and was incredibly helpful in ensuring that the bike was as good a fit as he could say for me personally. After riding it around the local streets my husband and I were happy that it was indeed a great buy. He gave us so much help and support, that we were very happy to take it home immediately. I have since had a couple of good, long rides on it and I am very very pleased. Thank you so much. Highly recommend their service.
12-13 Bishops Square, London E1 6EG, UK – 020 7392 8920
Go here! Not other cycle shops nearby *cough* The staff here have helped me no end; teaching me how to change a tire, buying in new pedals, always helping if I have a bit rattling off my bike and NEVER have they been patronising, ignorant or oversold anything to me or been pushy. A lot of work they have done for free; they have won my custom for years to come!
Generally good and have good sales occasionally with discounted Castelli kit
The Cavern, 1 Market St, London E1 6AA, UK – 020 7426 0391
Given the mixed reviews I had read, I approached with some trepidation. However, I received excellent, helpful and friendly service. I would recommend this shop without reservation. I often find that as an older woman ( approaching70), who is often ignored or overlooked certain retail environments, shopping for techie type items can be a nightmare. But on this occasion, it was a truly pleasurable buying experience. Special thanks to Ozzy for his patience and help.
I found the staff to be knowledgable and friendly. Prices are reasonable. There were a couple of times I called and there was no answer but then I called back during non-peak times and it was fine. It's not always possible but try to plan your visit for a less busy time and you can probably avoid the negative experience...